Offering financing for home security services will complement Sunnova’s current suite of offerings as the company continues to develop the Sunnova Adaptive Home, which integrates solar, battery storage, energy control and other hardware and software technologies, for the full electrification of the home. Sunnova will also offer financing to Brinks Home customers for security equipment and installation. Home security companies are incorporating new technologies into their offerings to help automate and adapt the home to the consumer’s wants and needs. “The solutions provided by Brinks Home complement Sunnova’s, and by leveraging our collective strengths, we will help power and protect the home of the future.”Īs the demand for smarter, more energy efficient homes continues to grow, so too does the home security market.
(John) Berger, founder and CEO of Sunnova. By connecting Brinks Home customers to clean and affordable solar energy and Sunnova customers with top-of-the-line security, we’re confident customers will find the unique solutions their homes need,” said William J. Sunnova and Brinks Home have partnered to offer a better energy service with the best security service to our customers and their families. Increasingly so, this also means providing your family with reliable and resilient energy services. “The home is a sanctuary, which means ensuring the safety of your family is a key priority. We look forward to partnering with Sunnova to deliver a smarter, safer, and greener home for our shared customer base.” Lauren Slade is a Dallas-based writer and editor. Brinks' website doesn't mention compatibility with third-party Z-Wave motion sensors and door sensors, so you might need to stick with the pricey ones it sells. Z-Wave is most useful for adding smart light switches and smart outlets to your home security system. Each panel comes equipped with a camera that captures a snapshot and timestamp every time the system is disarmed at the panel. The Brinks control panel is compatible with Z-Wave devices. “The partnership with Sunnova will align with that mission by extending our value proposition to smart home energy management with a partner that shares the same commitment to customer satisfaction. As with all Brinks Home smart home features, the panel uses encryption technology that offers secure protection against would-be hackers. “Brinks Home is committed to delivering best-in-class customer experience coupled with smart home products and security services to our nearly one million customers,” said William Niles, CEO of Brinks Home. 1 stipulation to me agreeing to this contract was that I would receive a new panel at the cost of $199 billed to me.Sunnova Energy and Brinks Home have launched an exclusive partnership that will allow Sunnova to offer its customers options from the Brinks Home portfolio of smart home security solutions, and allow Brinks Home dealers and authorized representatives to offer their customers Sunnova’s suite of solar, battery and energy services. The rep with the retention department informed me that I would not be able to cancel due to being in a 24 month contract. I called to let them know I would like to cancel due to not getting a new panel.
Again I received no notification he would not be showing up. That tech canceled due to a family emergency.
My contract had to be renegotiated so a new rep I spoke with said he would send a out Brinks tech. They set up an appointment to which the 3rd party contractor never showed up or called because they didn’t have to panel. I explained to him that I need a new panel. The rep asked how they could keep me as a customer. I called to cancel service one day as I was out of my 36 month contract. I have a security panel where the backup battery has swollen to the point that it broke the wall mount to there point where the panel barely hangs on to the wall by the top clips.
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